- Home
- Listings
- Selling
- About
- Neighborhoods
- The Lakes / Section 10
- Desert Shores
- Sun City Summerlin
- The Ridges
- Boulder City
- North Las Vegas
- Seven Hills
- Las Vegas
- Silverado Ranch
- Henderson
- Ascaya
- Siena
- Charleston Heights
- Cadence
- Mount Charleston
- The Fountains
- Roma Hills
- Sierra Vista Ranchos
- Southern Highlands
- Sun City Anthem
- Anthem Country Club
- Sun City Aliante
- MacDonald Highlands
- Providence
- The Grand Legacy
- Sun City Macdonald Ranch
- Peccole Ranch
- Rhodes Ranch
- Mountain's Edge
- Skye Canyon
- Lake Las Vegas
- Anthem
- Calico Ridge
- Hillsboro
- Quail Ridge Estates
- Green Valley
- Green Valley Ranch
- Tuscany
- Mission Hills
- Green Valley Estates
- Review
- Blogs
-
- Register
- Sign In
The Gafford Group
Purpose Driven Real Estate. -"It's not about the money, it's about what the money can do".
The Gafford Group, founded in 2007, quickly rose to be one of the top teams in Las Vegas Valley. After 1000's of homes sold, in 2015 Broker John Gafford decided to do more with money the team earned.
He developed a program where a portion of every commission earned would go to one of four charities selected by the client. This program has and continues to help the community in ways you can not imagine.
Current charities are - Keep Memory Alive, The Wounded Warrior Project, Three Square and Habitat for Humanity
When you hire the Gafford Group to sell your Vegas Valley home, you are hiring an experienced team of marketing and negotiating experts. We spare no expense in the marketing of your unique property, from regional print to worldwide digital distribution, anyone that’s thinking of purchasing a home like yours, we will ensure your property is out front and top of mind.
If buying a property, our team of experts will find you your dream home, negotiate the best possible deal and then use our expertise to ensure a hassle-free closing process.
Our client concierge will assist you with all your relocation needs from movers to utilities, we have you covered.
The Gafford Group is committed to providing a 5-star experience from beginning to end and earning your business as a lifelong client.
- $1 BillionValue of Real Estate Sold
- 187Five Star Reviews
- Over 87 years combinedIndustry Experience
THE GAFFORD GROUP TEAM


Paul Klett
Paul Klett
Ricardo Clavel
Ricardo Clavel
Bill Macfadden
Bill Macfadden
dennis cuocco
dennis cuocco
Amy Sandoval
Amy Sandoval
Johnnie Graves
Johnnie Graves
Reynold & Linda Barran
Reynold & Linda Barran
Horace Sidney
Horace Sidney
Sam Remson
Sam Remson
Lisa McClane
Lisa McClane
Kiersten Sedlar
Kiersten Sedlar
Mike/Lily Phillips
Mike/Lily Phillips
Vicky Legaspi
Vicky Legaspi
Bob Koch
Bob Koch
Paul Bennett
Paul Bennett
Nicole Hiler
Nicole Hiler
Shan-Fu Huang
Shan-Fu Huang
Don M Evola
Don M Evola
Flavio Gonzalez
Flavio Gonzalez
Denise & Ernest Aguirre
Denise & Ernest Aguirre
Michael Damian
Michael Damian
Kelli Gregory
Kelli Gregory
Cindy and Don Baillie
Cindy and Don Baillie
Warren and Saundra Armstrong
Warren and Saundra Armstrong
H. Ramos
H. Ramos
Gail M Escobar & Bruce G Weiler
Gail M Escobar & Bruce G Weiler
Keith Knudson
Keith Knudson
guillermo boado
guillermo boado
Chantal Aquilina and Rei Rubio
Chantal Aquilina and Rei Rubio
TROND ALFREDSEN
TROND ALFREDSEN
Maureen and Alwyne Pinto
Maureen and Alwyne Pinto
Mike Gentry
Mike Gentry
Skye Domingo
Skye Domingo
James and Darlene Joseph
James and Darlene Joseph
Jared Reber
Jared Reber
Randy & Denise Maginn
Randy & Denise Maginn
Karla Rogers-Fowler
Karla Rogers-Fowler
mary whited
mary whited
mary whited
mary whited
Ruben Munoz Jr.
Ruben Munoz Jr.
Rosalie Linda Sarton
Rosalie Linda Sarton
Francisco mejia
Francisco mejia
Omar Odiaga
Omar Odiaga
John Brown
John Brown
Andrew McMillan
Andrew McMillan
Lucus Thomas
Lucus Thomas
Paul Galus
Paul Galus
Anonymous
Anonymous
Ralph D Posmoga
Ralph D Posmoga
Johnson Njenga
Johnson Njenga
Phoenix Breaux
Phoenix Breaux
monica nail
monica nail
Melissa Opyd
Melissa Opyd
Jennifer Dennis
Jennifer Dennis
Anonymous
Anonymous
Hazel Cash
Hazel Cash
Omar naqshband
Omar naqshband
Angie Marine
Angie Marine
Sophie Dore
Sophie Dore
Leni
Leni
Melissa Castro
Melissa Castro
Leticia Malaver
Leticia Malaver
Bonnie Stevenson
Bonnie Stevenson
Donna Napoli
Donna Napoli
Robert D'Amico
Robert D'Amico
Omid Amerian
Omid Amerian
Jessica Robinson
Jessica Robinson
Jim Wilkinson
Jim Wilkinson
Jim Wilkinson
Jim Wilkinson
Lito Rondal Gamayo
Lito Rondal Gamayo
Tanya R.Hightower
Tanya R.Hightower
Mickey Chard
Mickey Chard
Elizabeth Kawai
Elizabeth Kawai
Davida Butler
Davida Butler
Chris and Sarah Shaw
Chris and Sarah Shaw
GEORGE HASH and ROXANNE GRAF-HASH
GEORGE HASH and ROXANNE GRAF-HASH
Rosal Ridela-Tibas
Rosal Ridela-Tibas
Celestine Lesu
Celestine Lesu
KATHY SILVA
KATHY SILVA
Kyle Kenyon
Kyle Kenyon
Raul & Leticia Gutierrez
Raul & Leticia Gutierrez
Evon White-Webb
Evon White-Webb
Jeffrey G. Horve
Jeffrey G. Horve
Barbara and Gary Snyder
Barbara and Gary Snyder
Holly Thiry
Holly Thiry
Joshua Ahn
Joshua Ahn
Curtis & Rhonda
Curtis & Rhonda
Kimberly McCluer
Kimberly McCluer
Mehdi B
Mehdi B
Patrick Stover
Patrick Stover
Frenando and Elbis Salgado
Frenando and Elbis Salgado
Alyssa Nanam
Alyssa Nanam
David Campbell
David Campbell
Makayla Montenegro
Makayla Montenegro
Mike and Donna Gentry
Mike and Donna Gentry
Richard S. Vance
Richard S. Vance
Gloria Garrett
Gloria Garrett
Ron and Pam Carter
Ron and Pam Carter
Joseph
Joseph
Randy Slavish
Randy Slavish
Graham Townsend
Graham Townsend
Jane Lendowski
Jane Lendowski
Anonymous
Anonymous
Anonymous
Anonymous
Annette Cottle
Annette Cottle
Gerardo & Vicki Fernandez
Gerardo & Vicki Fernandez
Alicia J. Rivers
Alicia J. Rivers
Catherine & Jim
Catherine & Jim
Ulrike Pasternak
Ulrike Pasternak
Julie K.
Julie K.
Robert D Melton
Robert D Melton
Danielle Canestrelli
Danielle Canestrelli
Glenda Carico
Glenda Carico
Carl and Rosa Fleck
Carl and Rosa Fleck
Katrina
Katrina
Mike
Mike
Mike Callworth
Mike Callworth
Nicole
Nicole
Scott & Donna Headland
Scott & Donna Headland
Allan Zirkin
Allan Zirkin
Kitty
Kitty
JoAnn Grijalva
JoAnn Grijalva
Jose A Reyes
Jose A Reyes
John and Melissa Alexander
John and Melissa Alexander
Clay Vernon
Clay Vernon
Mark Urquhart
Mark Urquhart
Lin Chapman
Lin Chapman
Marcus Gafter
Marcus Gafter
Frenando and Elbis Salgado
Frenando and Elbis Salgado
Caelan Doorley
Caelan Doorley
Shannon Huslig
Shannon Huslig
Benjamin Ness
Benjamin Ness
Michael Todd Henry
Michael Todd Henry
Gordon Humbert
Gordon Humbert
Shukri Mwachiwa
Shukri Mwachiwa
Mustafa Hussein
Mustafa Hussein
Jess Rupp
Jess Rupp
Paul Lawrence Jasojaso
Paul Lawrence Jasojaso
Armen Ulyan
Armen Ulyan
Marianne Phoenix
Marianne Phoenix
Whitney Phoenix
Whitney Phoenix
Aaron Storey
Aaron Storey
Tom Ganley
Tom Ganley
Sarah Yao
Sarah Yao
Pamela Strand
Pamela Strand
Cathy Shinn
Cathy Shinn
Marc D Risman
Marc D Risman
Claudia Rawlins
Claudia Rawlins
Robert Andrew
Robert Andrew
Torben Hoejberg
Torben Hoejberg
Muhsin Halim
Muhsin Halim
Eric Stauth
Eric Stauth
Anastasia Nava-Montoya
Anastasia Nava-Montoya
EILEEN DEL ROSARIO
EILEEN DEL ROSARIO
Stacey B
Stacey B
Diane Gaulton
Diane Gaulton
Richard L Theriot
Richard L Theriot
Sisylina A.
Sisylina A.
Steven Yates
Steven Yates
Kenneth & Bridget H
Kenneth & Bridget H
Joe N
Joe N
Tracy Yates
Tracy Yates
John A
John A
Damon & Sheri Grose
Damon & Sheri Grose
Stefanie Jacobs
Stefanie Jacobs
Austin Mill
Austin Mill
Tal Harel
Tal Harel
Jennifer Rowley
Jennifer Rowley
Tom and Pat Carl
Tom and Pat Carl
Francisco Magana
Francisco Magana
Richard Sinden
Richard Sinden
Dominique McCullough
Dominique McCullough
Schamae OBrien
Schamae OBrien
Edwina Burns
Edwina Burns
Michael A. Bradley
Michael A. Bradley
Vicky Dali
Vicky Dali
Erica and John
Erica and John
Justin Little
Justin Little
Laurie
Laurie
Brandon Christopher
Brandon Christopher
Nicanor Cruzata
Nicanor Cruzata
DIANE SOTO
DIANE SOTO
Janice Imasa
Janice Imasa
Gary and Michelle Myers
Gary and Michelle Myers
Della Archambo
Della Archambo
Lori Rubecamp
Lori Rubecamp
Patrick Howe
Patrick Howe
Elizabeth Gregory
Elizabeth Gregory
Katie Dyches
Katie Dyches
Jenna Stratton
Jenna Stratton
Anonymous
Anonymous
Edgar U Estrada
Edgar U Estrada
Jylian Bernardini
Jylian Bernardini
Richard McGown
Richard McGown
Ashley & Richard Finger
Ashley & Richard Finger
Robert Whitfield
Robert Whitfield
Kwame Jones
Kwame Jones
STUART BRALEY
STUART BRALEY
Joyce Mcgovern
Joyce Mcgovern
tonya l broadnax
tonya l broadnax
Marie
Marie
Roy Wright
Roy Wright
James Bradley
James Bradley
Kambiz
Kambiz
Dale Stanslow
Dale Stanslow
John Grizzard
John Grizzard
Mikhail Aman Bhalla
Mikhail Aman Bhalla
Susan Schofield
Susan Schofield
Raymanda Smith
Raymanda Smith
Veronica Hilliard
Veronica Hilliard
Deborah Tesoro Manuwa
Deborah Tesoro Manuwa
Nicole Busco
Nicole Busco
Darius Elder
Darius Elder
Karen Miller
Karen Miller
Nicole Navitsky
Nicole Navitsky
Rennetta Patterson-Ervin
Rennetta Patterson-Ervin
Vincent Valera
Vincent Valera
Charles Ervin
Charles Ervin
Lois M. Yerger
Lois M. Yerger
Monica Galloway
Monica Galloway
Kamisha Palmer
Kamisha Palmer
Paul Klett
Paul Klett
Krystal L Turgiss
Krystal L Turgiss
Theresa
Theresa
Tawny Lopez
Tawny Lopez
Miko c Brando
Miko c Brando
Robert H. Williams
Robert H. Williams
The Tambe's
The Tambe's
Savannah Pietsch
Savannah Pietsch
Michael Macaluso
Michael Macaluso
Rhianna M Perez
Rhianna M Perez
Felex Lemu
Felex Lemu
James D Garne
James D Garne
Denise/Isao Felix
Denise/Isao Felix
Adrian Celaya
Adrian Celaya
Christian Diaz
Christian Diaz
Barbara L Russell
Barbara L Russell
Bryan Wills
Bryan Wills
Julian Sapp
Julian Sapp
John and Dona Wittman
John and Dona Wittman
Alex Mera
Alex Mera
Arturo Martin
Arturo Martin
kieth parkins
kieth parkins
Brenda Greene
Brenda Greene
Ashley Tindall
Ashley Tindall
Gene Kilroy
Gene Kilroy
Gene Kilroy
Gene Kilroy
Tyler Harris
Tyler Harris
Olivia Richards
Olivia Richards
Lin Chapman
Lin Chapman
Mark & Jessica Broomhead
Mark & Jessica Broomhead
Tara Harris
Tara Harris
Marilyn Yamamoto
Marilyn Yamamoto
Michael Malic
Michael Malic
Sarah D'Ambrosia
Sarah D'Ambrosia
Eric Anderson
Eric Anderson
Homayoun Zanjani
Homayoun Zanjani
Ebony Butler
Ebony Butler
Ronelle Kaui Isa-Kahaku
Ronelle Kaui Isa-Kahaku
Ivett & Eric Wicker
Ivett & Eric Wicker
Danielle Salvas
Danielle Salvas
Crystal Ortiz
Crystal Ortiz
Alex Bair
Alex Bair
Kate Bair
Kate Bair
Brian Groth
Brian Groth
Cora Bender
Cora Bender
Jim Beers
Jim Beers
Tyler Ray
Tyler Ray
Kyle Voorhees
Kyle Voorhees
Taylor Setar
Taylor Setar
Scott Clark
Scott Clark
Yuriana meza
Yuriana meza
Korri Martin-Ditillo
Korri Martin-Ditillo
Celestine Lesu
Celestine Lesu
KATHY SILVA
KATHY SILVA
Kyle Kenyon
Kyle Kenyon
Raul & Leticia Gutierrez
Raul & Leticia Gutierrez
Evon White-Webb
Evon White-Webb
Jeffrey G. Horve
Jeffrey G. Horve
Barbara and Gary Snyder
Barbara and Gary Snyder
Barbara and Gary Snyder
Barbara and Gary Snyder
Holly Thiry
Holly Thiry
Joshua Ahn
Joshua Ahn
Emily Adams
Emily Adams
NANCY L. WILLIAMS
NANCY L. WILLIAMS
Chris Downing
Chris Downing
Sonia Anderson
Sonia Anderson
Michael H Lee
Michael H Lee
Harold McNeil
Harold McNeil
Regina Woodson
Regina Woodson
Andre serhal
Andre serhal
Lonny A Lehman
Lonny A Lehman
Ruben M.
Ruben M.
Steve Lawrence
Steve Lawrence
Pamela Crawford
Pamela Crawford
Lonnie D Ripley
Lonnie D Ripley
Marcus Gafter
Marcus Gafter
Lin Chapman
Lin Chapman
Mark Urquhart
Mark Urquhart
Clay Vernon
Clay Vernon
John and Melissa Alexander
John and Melissa Alexander
Jose A Reyes
Jose A Reyes
JoAnn Grijalva
JoAnn Grijalva
Kitty
Kitty
Allan Zirkin
Allan Zirkin
Scott & Donna Headland
Scott & Donna Headland
Alyssa Zanin
Alyssa Zanin
Maia Pace
Maia Pace
Maia Pace
Maia Pace
Jeff Bennett
Jeff Bennett
Martina Brown
Martina Brown
darren tomasini
darren tomasini
Marilyn Johnson
Marilyn Johnson
Stan Sistrunk
Stan Sistrunk
Jeremy Bryant
Jeremy Bryant
Joseph Crane
Joseph Crane
Esperonza Thomas
Esperonza Thomas
Paul Martinkovic
Paul Martinkovic
Gloria Ricketts
Gloria Ricketts
Steven Grewal
Steven Grewal
Eduardo Dorantes
Eduardo Dorantes
Daisy Cao
Daisy Cao
Rebecca Alexander
Rebecca Alexander
Gordie Brown
Gordie Brown
Christine Bloodworth
Christine Bloodworth
Nicky D Bradford
Nicky D Bradford
Maxx Vega
Maxx Vega
Lauri Hageman
Lauri Hageman
Sheri Henggeler
Sheri Henggeler
Robert Trask
Robert Trask
Harvey Cohen
Harvey Cohen
Jackie Ward
Jackie Ward
Michael McGrew
Michael McGrew
CHRIS MANUEL
CHRIS MANUEL
Anonymous
Anonymous
Ryan Locker
Ryan Locker
Ninja Benjamin
Ninja Benjamin
Charlene R Oliveira
Charlene R Oliveira
Jan Daniels
Jan Daniels
Alicia Adison
Alicia Adison
Tim Harlan
Tim Harlan
Tiffany Fliegel / Elvin Butay
Tiffany Fliegel / Elvin Butay
Chris & Miko McKenzie
Chris & Miko McKenzie
Susan von Ahrens
Susan von Ahrens
Rosa E Lopez Sedano
Rosa E Lopez Sedano
Anatoly Naret
Anatoly Naret
Delmi & Francisco Torres
Delmi & Francisco Torres
Cody R Schmitz
Cody R Schmitz
Malcolm E. Watson
Malcolm E. Watson
Madrigal Family
Madrigal Family
Catherine leoiki-Borero
Catherine leoiki-Borero
Ingrid Dias
Ingrid Dias
Michael Kessler
Michael Kessler
Leslie Slay
Leslie Slay
Kristi Suley
Kristi Suley
Tess & Fritz Kummer
Tess & Fritz Kummer
Sam and Zephanye S.
Sam and Zephanye S.
Christopher Picone
Christopher Picone
Thor Alexander
Thor Alexander
Raman
Raman
Larry Baker
Larry Baker
karen ariola
karen ariola
Chris and Janice Peake
Chris and Janice Peake
Dasya Duckworth
Dasya Duckworth
Patricia Pedroza
Patricia Pedroza
Lesa DeWitz
Lesa DeWitz
DeShona Lynne
DeShona Lynne
Chris Beucler
Chris Beucler
AQUILLA A THOMAS
AQUILLA A THOMAS
Mike and Lenore Kennedy
Mike and Lenore Kennedy
Regina Bird
Regina Bird
Ryan Moody
Ryan Moody
Chi Magruder
Chi Magruder
Kim Tagle
Kim Tagle
Janet Isbister
Janet Isbister
Vince Fletcher
Vince Fletcher
Laura Rose
Laura Rose
Elmer Barksdale
Elmer Barksdale
Molly Cantu
Molly Cantu
Robert Cornwall
Robert Cornwall
Alixandre Swinford
Alixandre Swinford
laurenwalson
laurenwalson
Charity ruiz
Charity ruiz
user2100634
user2100634
katyne t bair
katyne t bair
tsetar
tsetar
ammonick0
ammonick0
craig9325
craig9325
gotfivef
gotfivef
isellcrab
isellcrab
Alejandra diaz
zuser20170524100649524
anasworld96
Alejandra diaz
zuser20170524100649524
anasworld96
dorydory03
dorydory03
zuser20150505111138430
zuser20150505111138430
Tammy Maciorowski
Tammy Maciorowski
wwinds13
celia holbrook
zuser20150426155009624
danbad123
wwinds13
celia holbrook
zuser20150426155009624
danbad123
diane lewhcf
diane lewhcf
Tara Harris
Tara Harris
tarynstrat
tarynstrat
Denise felix
Denise felix
KwameJones
KwameJones
Smokeyhat12
Smokeyhat12
ltjandavis
We appreciated Claire's apparent transparency about the "pluses and minuses" for each home/location; and, by posing as our contracted agent, she even facilitated a viewing that we would not have been able to accomplish due to our time limitations and the site's appointment requirements. The initial experience went fairly well, and we eventually asked her to submit an offer on one of the listings. With a little back-and-forth, the offer was eventually accepted and the real work (and real issues) began.
It immediately became apparent that Claire seemed to be more interested in making her commision than ensuring that our interests/rights were preserved and fairly represented. As an example, upon receipt of an appraisal report that came in lower than the asking price (and that we all, admittedly, believed was a faulty report for many reasons), Claire failed to provide clear information regarding our options and timelines and the implications of each. Instead she continuously pushed to have the report revised while, unbeknownst to us, wasting valuable/costly time. In other words, Claire stalled long enough to make us miss a significant timeline; thereby, causing us to lose negotiating power. Also, had we not decided to move forward, the delay would've jeopardized our significant deposit (by potentially tying it up in an extended arbitration process). Again, my issue is that Claire never prioritized making sure that we were completely aware of our options and deadlines so that we could make timely decisions to protect our interests. Instead her priority seemed to be movement toward finalizing the transaction. In the end, the transaction was completed and we love our home. However, the disrespect and lack of professionalism continued... let me explain.
As context, this is the fourth home I've bought in my lifetime... the third for my husband. In all of our transactions (except this one) the agent personally welcomed us with keys and performed a "walk through," to ensure that all was well. In two of the four instances the agent placed fresh flowers and balloons in the home and later mailed gift certificates for a variety of restaurants. While my first agent did not provide flowers and balloons, she did send a nice thank you note, a gift certificate, and a bottle of wine.
Conversely, a day before I was to pick up our keys, Claire contacted me to inquire if it was OK to leave the keys with the seller's agent, "...since she lives right there." Although a "strange" request in my opinion, I consented. Then, while on the plane to LV, Claire contacted me to tell me that the agent had some "... errands to run," and, therefore, wanted to leave the key in a hidden place so I would not have to wait for her in case she was not present upon my arrival. Claire indicated that if this was a "problem," she could drive "across town" and arrange to get the key... making it clear (via her words and tone) that it would be somewhat of an imposition to do so.
In fairness, it did appear as though Claire was caught off guard with the change of plans. However, I submit that a true professional would have been present to personally greet her new owner and, at the very least, would have recovered by retrieving the keys (w/o question) once the other agent presented the problem. Instead, Claire remained comfortable and cozy at home while I was forced to dig around in a bed of rocks (in 100 + degree weather) to find the key to our new home. Needless to say, I was livid and I expressed my profound dissapointment to Claire. She responded with a lame excuse and a, seemingly, less-than-sincere apology.
I decided that I would calm down and wait a few weeks prior to deciding how best to address my profound concerns. Weeks turned into months; and life's issues, concerns, emergencies, crises, and tragedies took priority over my followup to this issue.
A couple of months ago, some friends advised that they had decided to move to LV after the pandemic; they asked for our agent's contact information. I adamantly advised that I do NOT recommend our agent, and I advised of the reasons for the recommendation. The friends thanked me profusely for the information.
We never heard another word from Claire until I recently received a "Friend Request" from her. I was appalled, offended, dismayed and dissapointed, once again.
My friends' referral request, along with Claire's apparent audacious, callous disregard for the impact that her lack of professionalism had on our experience, inspired me to finally write a review. It is my hope that it will assist others in choosing a competent agent.
ltjandavis
We appreciated Claire's apparent transparency about the "pluses and minuses" for each home/location; and, by posing as our contracted agent, she even facilitated a viewing that we would not have been able to accomplish due to our time limitations and the site's appointment requirements. The initial experience went fairly well, and we eventually asked her to submit an offer on one of the listings. With a little back-and-forth, the offer was eventually accepted and the real work (and real issues) began.
It immediately became apparent that Claire seemed to be more interested in making her commision than ensuring that our interests/rights were preserved and fairly represented. As an example, upon receipt of an appraisal report that came in lower than the asking price (and that we all, admittedly, believed was a faulty report for many reasons), Claire failed to provide clear information regarding our options and timelines and the implications of each. Instead she continuously pushed to have the report revised while, unbeknownst to us, wasting valuable/costly time. In other words, Claire stalled long enough to make us miss a significant timeline; thereby, causing us to lose negotiating power. Also, had we not decided to move forward, the delay would've jeopardized our significant deposit (by potentially tying it up in an extended arbitration process). Again, my issue is that Claire never prioritized making sure that we were completely aware of our options and deadlines so that we could make timely decisions to protect our interests. Instead her priority seemed to be movement toward finalizing the transaction. In the end, the transaction was completed and we love our home. However, the disrespect and lack of professionalism continued... let me explain.
As context, this is the fourth home I've bought in my lifetime... the third for my husband. In all of our transactions (except this one) the agent personally welcomed us with keys and performed a "walk through," to ensure that all was well. In two of the four instances the agent placed fresh flowers and balloons in the home and later mailed gift certificates for a variety of restaurants. While my first agent did not provide flowers and balloons, she did send a nice thank you note, a gift certificate, and a bottle of wine.
Conversely, a day before I was to pick up our keys, Claire contacted me to inquire if it was OK to leave the keys with the seller's agent, "...since she lives right there." Although a "strange" request in my opinion, I consented. Then, while on the plane to LV, Claire contacted me to tell me that the agent had some "... errands to run," and, therefore, wanted to leave the key in a hidden place so I would not have to wait for her in case she was not present upon my arrival. Claire indicated that if this was a "problem," she could drive "across town" and arrange to get the key... making it clear (via her words and tone) that it would be somewhat of an imposition to do so.
In fairness, it did appear as though Claire was caught off guard with the change of plans. However, I submit that a true professional would have been present to personally greet her new owner and, at the very least, would have recovered by retrieving the keys (w/o question) once the other agent presented the problem. Instead, Claire remained comfortable and cozy at home while I was forced to dig around in a bed of rocks (in 100 + degree weather) to find the key to our new home. Needless to say, I was livid and I expressed my profound dissapointment to Claire. She responded with a lame excuse and a, seemingly, less-than-sincere apology.
I decided that I would calm down and wait a few weeks prior to deciding how best to address my profound concerns. Weeks turned into months; and life's issues, concerns, emergencies, crises, and tragedies took priority over my followup to this issue.
A couple of months ago, some friends advised that they had decided to move to LV after the pandemic; they asked for our agent's contact information. I adamantly advised that I do NOT recommend our agent, and I advised of the reasons for the recommendation. The friends thanked me profusely for the information.
We never heard another word from Claire until I recently received a "Friend Request" from her. I was appalled, offended, dismayed and dissapointed, once again.
My friends' referral request, along with Claire's apparent audacious, callous disregard for the impact that her lack of professionalism had on our experience, inspired me to finally write a review. It is my hope that it will assist others in choosing a competent agent.
Ben Skaggs
Ben Skaggs
fernando rojas0422
fernando rojas0422
Brigette Morton
mzbutler
Brigette Morton
mzbutler
geoff1355
Her comps are spot on, she will get that place gone.
Her pictures are the best, her team does not rest.
She negotiates like a pro, she will save you some dough!
I don’t know about you, but I didn’t have a clue, she gives it her best... just sign on the dotted line and she’ll do the rest :)
geoff1355
Her comps are spot on, she will get that place gone.
Her pictures are the best, her team does not rest.
She negotiates like a pro, she will save you some dough!
I don’t know about you, but I didn’t have a clue, she gives it her best... just sign on the dotted line and she’ll do the rest :)
hafizhas
hafizhas
Tana cogan
Tana cogan
kvitale5
brent putney5
kvitale5
brent putney5
jeanninecarta
jeanninecarta
kerry kleiman
kerry kleiman
njsprtsfn
njsprtsfn
marshabenedict4
marshabenedict4
zuser20141030235408565
Amber was always available when needed and followed through promptly in the entire process for questions and follow up.
If you are seeking a realtor who is personable, advocate in your interests/wants, professional, and experienced, Amber is one to be referred. HIGHLY recommended. You will not regret choosing her as your realtor.
Thank you Amber for all that you did for me and my family in identifying our home.
zuser20141030235408565
Amber was always available when needed and followed through promptly in the entire process for questions and follow up.
If you are seeking a realtor who is personable, advocate in your interests/wants, professional, and experienced, Amber is one to be referred. HIGHLY recommended. You will not regret choosing her as your realtor.
Thank you Amber for all that you did for me and my family in identifying our home.
Shannon Huslig
Bought a Single Family Home
Caelan Doorley
Bought a Home
Frenando and Elbis Salgado
Buyer
Patrick Stover
Buyer
Mehdi B
Buyer
Thank you Cassandra
Kimberly McCluer
Buyer
Curtis & Rhonda
We would definitely recommend Michele to all of our family and friends.
Joshua Ahn
Barbara and Gary Snyder
Elizabeth Kawai
Bonnie Stevenson
Ralph D Posmoga
Shannon Huslig
Bought a Single Family Home
Caelan Doorley
Bought a Home
Frenando and Elbis Salgado
Buyer
Patrick Stover
Buyer
Mehdi B
Buyer
Thank you Cassandra
Kimberly McCluer
Buyer
Curtis & Rhonda
We would definitely recommend Michele to all of our family and friends.
Joshua Ahn
Barbara and Gary Snyder
Elizabeth Kawai
Bonnie Stevenson
Ralph D Posmoga
elbis severo
elbis severo
MEHDI B
Cassandra is the ultimate professional .
Review Rating = 5 / 5 StarsReview Rating = 5 / 5 Stars
MEHDI B
Cassandra is the ultimate professional .
Review Rating = 5 / 5 StarsReview Rating = 5 / 5 Stars
maggie ej levine
jessica chong 85
maggie ej levine
jessica chong 85
donaldgpadilla
donaldgpadilla
garysnyder1
garysnyder1
mike ricci
mike ricci
clesu1967
She helped us find our dream home in Las Vegas. She is very patient and easy to work with. I bothered her on her vacation but she still answered my calls and texts at all hours of the day.
We are blessed to have been able to work with her! She definitely made our move from Hawaii easy! Thank you again Amber for all you’ve done and continue to do for us!??????
Aloha,
Celeste & Lua ??
clesu1967
She helped us find our dream home in Las Vegas. She is very patient and easy to work with. I bothered her on her vacation but she still answered my calls and texts at all hours of the day.
We are blessed to have been able to work with her! She definitely made our move from Hawaii easy! Thank you again Amber for all you’ve done and continue to do for us!??????
Aloha,
Celeste & Lua ??
Dorshey Dean
Dorshey Dean
christheinspectorlv
christheinspectorlv
user3774056
user3774056
planetearth5
planetearth5
jdygrau
jdygrau
qhrebel4life
qhrebel4life
tonypena29
tonypena29
miniemickey
miniemickey
jtgraves31
jtgraves31
yoojbae
yoojbae
yeva78
yeva78
Jessica Finley
Jessica Finley
jingle8
jingle8
cdeleon1
cdeleon1
donnajgentry
At the same time, Amber listed our condo. This was also easily accomplished. She meant with us once, initially, and then sent a professional photographer to "picture" our home in its most favorable light. Once we went "live" online, we had an offer within 24 hours.
Amber is professional and friendly. She strives to do her best with each client. She has knowledge of the city, its neighborhoods, and market trends. We had a great experience with Amber as our realtor and would highly recommend her to anyone who is interested in buying or selling a home!
donnajgentry
At the same time, Amber listed our condo. This was also easily accomplished. She meant with us once, initially, and then sent a professional photographer to "picture" our home in its most favorable light. Once we went "live" online, we had an offer within 24 hours.
Amber is professional and friendly. She strives to do her best with each client. She has knowledge of the city, its neighborhoods, and market trends. We had a great experience with Amber as our realtor and would highly recommend her to anyone who is interested in buying or selling a home!
Rosal Ridela-Tibas
Bill Macfadden
zackmoinet
Rosal Ridela-Tibas
Bill Macfadden
zackmoinet
dorotska
During the escrow and closing process she responded very quickly and helped us through the process to make it quick and efficient.
dorotska
During the escrow and closing process she responded very quickly and helped us through the process to make it quick and efficient.
jenniferdennis08
pbguypb
We only closed our deal because she fought for us! We are extremely happy with our new home and absolutely recommend Amber!
mish donaldson
jenniferdennis08
pbguypb
We only closed our deal because she fought for us! We are extremely happy with our new home and absolutely recommend Amber!
mish donaldson
zuser20161018074622440
Jessica Robinson
mateugenio
andromeda marquez
ThomasMartinez1942
jus2cute30
zuser20161018074622440
Jessica Robinson
mateugenio
andromeda marquez
ThomasMartinez1942
jus2cute30
anthony barragan108
williamsdpersonal
My wife and I have stayed in touch with Amber long after our house deal was closed and we have referred many of our friends and family to her. They have all be equally as impressed with her service.
I highly recommend Amber to anyone looking for an outstanding agent.
Dave Williams
anthony barragan108
williamsdpersonal
My wife and I have stayed in touch with Amber long after our house deal was closed and we have referred many of our friends and family to her. They have all be equally as impressed with her service.
I highly recommend Amber to anyone looking for an outstanding agent.
Dave Williams
ricnen
ricnen
Danielle Canestrelli
rudy vega37
Danielle Canestrelli
rudy vega37
user599718
I would not hesitate to recommend Amber to help you find your dream home. Should we decide in the future to sell and move again, Amber Anderson will be the one we call!
coochie913
user599718
I would not hesitate to recommend Amber to help you find your dream home. Should we decide in the future to sell and move again, Amber Anderson will be the one we call!
coochie913
brittdub90
brittdub90
shortsales0069
shortsales0069
danielle canestrelli
Prompt personable and thorough.
Great Realtor to work with.
Amber Ian the Best!
danielle canestrelli
Prompt personable and thorough.
Great Realtor to work with.
Amber Ian the Best!
spaula89
spaula89
bassman417
bassman417
erika23williams
erika23williams
kimberly bryson64
kimberly bryson64
Tkrudisel
Cheers!
Tyler and Katherine Rudisel
Tkrudisel
Cheers!
Tyler and Katherine Rudisel
mkerro0
I would highly recommend Mr. Clutters to anyone looking for a home.
mkerro0
I would highly recommend Mr. Clutters to anyone looking for a home.
zelvad
..I would definitely recommend him to family and friends.
Zelva Sosa
zelvad
..I would definitely recommend him to family and friends.
Zelva Sosa
lunasheartlv
lunasheartlv
kelvinsouza7027
kelvinsouza7027
dameek1
dameek1
JHON MOORE
I highly recommend Greg Clutters and Robert Coomer of Mann Mortgage. If you are looking for a realtor and loan officer who will work for you up to the end, these are the guys!!! Verly professional and easy to work with. We had 2 other realtors and loan officers before but we didn’t get our dream home; only when we decide to work with Greg and Robert they’re the best!!!
JHON MOORE
I highly recommend Greg Clutters and Robert Coomer of Mann Mortgage. If you are looking for a realtor and loan officer who will work for you up to the end, these are the guys!!! Verly professional and easy to work with. We had 2 other realtors and loan officers before but we didn’t get our dream home; only when we decide to work with Greg and Robert they’re the best!!!
angiemarine0
First time Home Buyers
Greg Clutters is the BEST REALTOR in Vegas; we were very impressed with his professionalism and knowledge. It has been an honor and a pleasure working with Greg helping us finds our New Home. Greg is very patient, reliable and honest, we were never pressured what so ever in our search. Greg’s communication skills are excellent he responds to all emails and phone calls in timely manner, also answer any questions that may arise. We were really fortunate to have Greg as our realtor. We highly recommend Greg Clutters to anyone who is looking to buy a NEW HOME….Thank you so much Greg for all your hard work!!
Fred and Angie
angiemarine0
First time Home Buyers
Greg Clutters is the BEST REALTOR in Vegas; we were very impressed with his professionalism and knowledge. It has been an honor and a pleasure working with Greg helping us finds our New Home. Greg is very patient, reliable and honest, we were never pressured what so ever in our search. Greg’s communication skills are excellent he responds to all emails and phone calls in timely manner, also answer any questions that may arise. We were really fortunate to have Greg as our realtor. We highly recommend Greg Clutters to anyone who is looking to buy a NEW HOME….Thank you so much Greg for all your hard work!!
Fred and Angie
Martin Arzaga
Martin Arzaga
isamul007
isamul007
lorraine702
He is still helping me while I am out of area. I truly felt he "had my back"
I strongly recommend Greg!
lorraine702
He is still helping me while I am out of area. I truly felt he "had my back"
I strongly recommend Greg!
zuser20150104114647700
zuser20150104114647700
lmcclane
lmcclane
chandraahmad77
chandraahmad77
saundraja
saundraja
MattSeldin
MattSeldin
cathjim
Bravo to Simply Vegas and you John for having the keen eye to spot quality in a person.
cathjim
Bravo to Simply Vegas and you John for having the keen eye to spot quality in a person.
luv2trainu
luv2trainu
MichelleBerens Mabry
MichelleBerens Mabry
NinaChoudhuri
Greg was responsive, generous with his time, took the time to understand what I was looking for and I never felt like he was "selling" me. He always came across as only wanting my best interests met. He provided me sound advice throughout the process...I couldn't be happier! So many thanks to you, Greg!
NinaChoudhuri
Greg was responsive, generous with his time, took the time to understand what I was looking for and I never felt like he was "selling" me. He always came across as only wanting my best interests met. He provided me sound advice throughout the process...I couldn't be happier! So many thanks to you, Greg!
jane1446
We were buying a home sort of remotely. We live in the East coast and wanted to find a great home in a great area but were on some really horrific time lines. Since we both travel extensively in our jobs we needed to rely on an agent that was not only willing but capable of handling our special situation. Greg was right there every step of the way and even after closing continues to be such a great resource to us. he is fantastic and in my eyes the ONLY agent anyone needs in the Vegas area. Number 1 PLUS in our book!
jane1446
We were buying a home sort of remotely. We live in the East coast and wanted to find a great home in a great area but were on some really horrific time lines. Since we both travel extensively in our jobs we needed to rely on an agent that was not only willing but capable of handling our special situation. Greg was right there every step of the way and even after closing continues to be such a great resource to us. he is fantastic and in my eyes the ONLY agent anyone needs in the Vegas area. Number 1 PLUS in our book!
kcarpenter1221
kcarpenter1221
friol7874
friol7874
c ro89012
c ro89012
wmheichel
I needed to divert funds I had at that time to the purchase of a house in Murrieta (to get it off the market, so my daughter could sell her house in Vista and buy from me the house in Murrieta).
So I could not follow through at the time with Las Vegas properties.
So no business was concluded with Jesus Lucuara.
I am near to getting my funds back from the sale of the Murrieta house.
When I do, Jesus is still my go to guy for reviewing listings in Las Vegas.
wmheichel
I needed to divert funds I had at that time to the purchase of a house in Murrieta (to get it off the market, so my daughter could sell her house in Vista and buy from me the house in Murrieta).
So I could not follow through at the time with Las Vegas properties.
So no business was concluded with Jesus Lucuara.
I am near to getting my funds back from the sale of the Murrieta house.
When I do, Jesus is still my go to guy for reviewing listings in Las Vegas.
sailstw
I cannot recommend Matt highly enough. He demonstrates great understanding of customer needs and keenly finds solutions. Matt provided consistent expertise from the initial home searches to final close and recording of the home that my wife and I selected. We are very pleased with our new home and we will absolutely work with Matt again on any future real estate transactions.
In my opinion, Matt Shiel would be an excellent choice as a real estate agent.
sailstw
I cannot recommend Matt highly enough. He demonstrates great understanding of customer needs and keenly finds solutions. Matt provided consistent expertise from the initial home searches to final close and recording of the home that my wife and I selected. We are very pleased with our new home and we will absolutely work with Matt again on any future real estate transactions.
In my opinion, Matt Shiel would be an excellent choice as a real estate agent.
christinegordon7511
christinegordon7511
superman75112
superman75112
user80766002
user22027775
user07223419
user4702663
Did everything he promised, such an honest man, I strongly recommend him
To anybody who want to buy or sell their house.
user25297812
user80766002
user22027775
user07223419
user4702663
Did everything he promised, such an honest man, I strongly recommend him
To anybody who want to buy or sell their house.
user25297812
john791
john791
user8728953
user9766740
user3469772
user7294088
user4701406
user5902175
user0255326
user5347772
user8505030
user8728953
user9766740
user3469772
user7294088
user4701406
user5902175
user0255326
user5347772
user8505030
user9721874
user9721874